Authorisation

• Do I need an authorisation for third parties to access the online portal?

  parties to access the online portal?

  Yes, you do. Only an authorisation entitles another person (spouse/life partner, manager, tax adviser, employee of a publisher, or others) to use the online portal for you. General powers of attorney already in existence or GEMA authorisations are not sufficient.
  
  Own online account for authorised representatives:
  
  In order for the authorised representative to be activated for online portal access, they need their own online account with their name and their personalised e-mail address. Such persons must create the account themselves and register with the role as GEMA member.
  
  You can find the instructions for registering in the online portal here. After successful registration, your future authorised representative can download the activation application for the online authorisation.
  
  
  Grant an authorisation for online portal access:
  
  If you grant an authorisation, you (as the authorising party) and the authorised representative must sign the respective form. An electronic signature is not accepted. You can then scan the form and e-mail it to mitgliederservice@gema.de.

   
• Why can’t I change permissions for a member in the Online Portal?

  It is likely that your admin power of attorney (POA) has not been documented with us. Only with the admin POA you will get this permission.
  
  If you have already sent your admin POA to GEMA, we kindly ask you for your patience. We will set up
  your access as quickly as possible! If you have not submitted your admin POA yet, you can do this here:
  
  Please complete page 2 and 3 of the Activation form and e-mail us a scan of it. Please use the following subject line: Freischaltung Admin-Vollmacht.

• What is an admin power of attorney (POA)?

  The admin POA is an administrative authorisation for managing permissions in the Online Portal and can be granted by using the Activation form for online services, page 2.
  
  Each member can determine up to three administrators, that is authorised parties who can manage online POAs. People with this power of attorney can add new authorised parties, change existing POAs or terminate them.
  
  Further information is included in our guidelines.

• How can I terminate online authorisations for one or several persons?
  As a creator or as an admin of a member you can terminate the authorisations if, for example,  an employee has left a publisher.
  And this is how it works:

  1. Open the service My portal permissions in our Online Portal. You find it under My area.
  2. As an admin, you now have two options:
     1. You would like to withdraw the permission for several persons with respect to one member.
     2. You would like to withdraw the permission for several or all members where you are the admin, for one authorised party.  

  Re: a:
  
  In the modal account dialogue, you can select the member in the top right hand corner (in our example “Mitarbeiterin A”) where you want to terminate the permissions.
  Once you have selected the member, please go to the Permissions granted and click on Edit permissions.
  
  
  
  Re: b:
  
  Or, you go to the top right hand corner and select the authorised party for whom you want to terminate the permissions given. To do this, you need to first click on Display all authorised parties and then on the modal account dialogue.
  
  If you have selected the authorised party, you can view all the permissions for all members that this person has been granted. Next, you go to Edit permissions.
  
  General tip: If you activate the multiple editing feature, you can terminate the permissions given to several persons at once in both cases (a and b).
  
  
  
  
  
  To do so, you either enter an end date or click on the button No permissions. In that case, the authorisation granted is withdrawn directly.
  
  
• How can I receive or grant a power of attorney (POA) for the Online Portal?

  In the Online Portal, there is a tile called My portal access permissions. There, you can see which online access permissions you have already been granted or have granted to others.
  At the same time, you can manage your online access permissions for yourself and for your authorised parties. You submit the authorisations in question. We receive them automatically in the system and then authorise them.
  
  This requires: You are a GEMA member as an author or have received an administration authorisation from another GEMA member.
  
  Further information is included in our guidelines.