You can request a copy of your invoice on the GEMA online portal:
- Log in or sign up, and link your profile to your GEMA customer account. In the “My Area” menu, select the “My Invoices” service.
- You can now view and download existing invoices directly, or—if no invoice is on file—request a copy of your invoice using the button displayed.
- If nothing is on file in the online portal: Please call our Customer Center for Music Users at 030 588 58 999. We will then send you a copy of the invoice.
Good to know: For legal reasons, invoices that you download from the online portal are marked “Copy.” We send the original invoice only once to the billing address on file with us.