Invoices

Questions sometimes arise when you receive an invoice. Ideally, we can help you directly here. What else you can do.

Copy of your invoice

  • I need an additional invoice copy. How can I request one?

    You can download missing invoices easily in the Online Portal under My invoices or you can simply request them via the Online Portal: 

    a) Use the download function. This is how you can download the invoice yourself (see screen below).

    b) If there is no invoice listed under Download, please click on the following button (see screen below).

    You can request invoices which are not stored in the Online Portal with our online form.

    You can download missing invoices easily in the Online Portal under My invoices or you can simply request them via the Online Portal: 

    a) Use the download function. This is how you can download the invoice yourself (see screen below).

    b) If there is no invoice listed under Download, please click on the following button (see screen below).

    You can request invoices which are not stored in the Online Portal with our online form.

    You can download missing invoices easily in the Online Portal under My invoices or you can simply request them via the Online Portal: 

    a) Use the download function. This is how you can download the invoice yourself (see screen below).

    b) If there is no invoice listed under Download, please click on the following button (see screen below).

    You can request invoices which are not stored in the Online Portal with our online form.

Need anymore help? Get in touch!

+49 (0) 30 1200210-53Monday to Friday: 7am until 6pm