Navigation

skip-to-content

en de

Login/Registration

Price calculator
Search repertoire

About the GEMA Online Portal

Help topics for music users

Invoices

Questions sometimes arise when you receive an invoice. Ideally, we can help you directly here. What else you can do.

News
Change customer details
Use music
Onlineportal
Prices & tariffs
Invoices
Contracts & offers
Powers of attorney

Questions about the invoice

I am a member of an association. Why do I not receive rebates any longer?
I have received an invoice but I am not the event organiser. What can I do?
I have received an invoice for live music. The music played at the event was, however, from sound recordings and streaming services. What can I do?
Something is not clear to me in the invoice. What can I do?

Check invoice

I believe the invoice is not correct. How can I check whether my invoice is correct or request a change?
Attendance was really low at my event. How can I apply to have the adequacy of the invoice assessed?
GEMA contacts for customer complaints

Copy of your invoice

I need an additional invoice copy. How can I request one?

Need anymore help? Get in touch!

Hotline

+49 (0) 30 1200210-53Monday to Friday: 7am until 6pm

Facebook
YouTube
Instagram
LinkedIn
TikTok

Couldn't find your topic?

- Services
- Team
- Career
- Press
- Music awards
- Organisation

Copyright © 2025 GEMA. All rights reserved

Legal notice
Data protection
Compliance