Help & contact

Which appeals procedures are there and in which cases can I turn to the arbitration board?

For complaints as defined by section 33 VGG [German Collecting Societies’ Act], the GEMA statutes and distribution plans provide complaints procedures. If the conditions pursuant to sections 92-94 VGG are met, the arbitration board can be called upon.

Need anymore help? Get in touch!

Hotline

+49 (0) 30 1200210-53

Monday to Friday: 7am until 6pm